Healthcare IT Project Management Consulting

Don’t Settle For Less

Zoya Ratner is a dynamic and inspirational leader specializing in project turnaround services. With a proven track record of rescuing delayed and complex projects, she empowers teams through development, cutting-edge technologies, and a strong customer focus. An entrepreneurial and innovative thinker, Ms. Ratner excels in overcoming challenges and driving successful project completions under significant time pressures.

With over 20 years of experience in technology project management, Ms. Ratner has led numerous high-stakes projects, including health plan operational process improvements, healthcare system implementations, infrastructure upgrades, cybersecurity, mergers and acquisitions, and data warehousing and business intelligence deployments.

Recent Project Accomplishments:

DoD-Compliant Infrastructure Enclave: Turned around a secure infrastructure project delayed by over a year, successfully completing it within 4.5 months and securing continuation of a $170M/year DoD contract for the client organization.

Revenue Cycle Optimization: Coordinated business requirements, system implementation, and testing for 16 projects in 9 months. Mapped out the full revenue cycle process for California Children’s Services, identifying $10-22M in annual preventable denials and developing recommendations for system/process changes to eliminate them.

M&A Technology Standardization: Successfully turned around a technology standardization project during the COVID-19 pandemic, including computer and telephony replacement in long-term acute hospital patient rooms, network wiring replacement, and prerequisites for Epic migration. Navigated dependencies with multiple concurrent strategic technology projects, resulting in a model implementation for future mergers and acquisitions.